We were at the Charleston airport and the checkin process that Delta had must have been conceived by a toddler. A very developmentally delayed toddler. First, you had to go up to a kiosk and put in a credit card or something to identify you. Because there is an amorphous crowd about 8 people deep in front of the kiosks, you have to barge through to get to the kiosks. And, of course, there’s no indication that you should start with the kiosk. You think you may be standing in a line, but you’re not sure. Some Delta employee started going around gathering credit cards and kiosking people herself. Then, you’re supposed to wait until they call your name, at which time, you are supposed to barge back through the crowd (with all of your bags) and get them weighed and tagged. Then you’re supposed to barge back through the crowd to the back where you get in a long line to have your bags inspected for explosives. I think they should have just held up the swab in the air. It was very explosive.
So Alyssa looks at me between the time we were kiosked and weighed and she asks “What does k-i-o-s-k spell?” I said “kiosk”. She replied “Oh, I thought it spelled ‘chaos’, because this place is total chaos!”. Alyssa is so observant sometimes.